A powerful hospitality industry, a center of global business and tourism. Qatar has the image of a wealthy country with strong religious traditions and modern technology, a rich hospitality industry and high-quality service. International hotel chains, restaurants and cafes operate here. Therefore, of course, the demand for service professionals, including waiters, is constantly growing in the country.

According to Layboard, a significant number of vacancies in the country are in this sector, which indicates high demand among employers. Almost 85% of the workforce in Qatar is made up of expats, and many of them hold positions in hotels and restaurants. However, in order to successfully work as a waiter in Qatar, it is important to take into account the local work culture and high standards of service that are an integral part of this industry.

Qatar’s hospitality industry: what it is now

The 2022 FIFA World Cup in Qatar has indeed become a powerful catalyst for the growth of the country’s hospitality industry. According to reports, by 2022, investments in hotel infrastructure amounted to more than $200 billion. In 2023, the number of hotels in Qatar reached more than 200 establishments. There are also world-famous Hilton, Marriott, and Accor. This helped to increase the capacity of the hospitality sector, which is growing by 12% annually.

The Qatari government is actively promoting tourism, expecting to reach 6 million international visitors by 2030. Today, tourism already accounts for about 12% of the country’s GDP, and this share continues to grow.

Given the stable inflow of foreign tourists and developed infrastructure, revenues from the tourism sector amounted to more than $20 billion in 2022, and by 2030 this amount is projected to reach $35 billion.

About 30% of the population employed in Qatar works in the hospitality and tourism sector. Due to the liberal policy of attracting foreign labor, in particular, hotels and restaurants are actively hiring expats. More information about available vacancies can be found here: https://layboard.in/vacancies/jobs-in-qatar/speciality/waiter

The average salary for employees in the hospitality industry, such as waiters, ranges from $550-$1100 per month, often accompanied by additional benefits. However, there are certain restrictions and requirements that must be met. First of all, in the service sector, where the service must meet the cultural requirements of the country.

Waiter’s work: not only high service, but also a thorough knowledge of culture

The work environment in Qatar is characterized by respect for hierarchy. Employees are expected to behave professionally, have a clear understanding of their role in the team, and be disciplined. It is also important to take into account cultural sensitivities, as Qatar is an Islamic country where traditions play an important role. Knowledge of local norms, such as modest dress and respectful communication, will help employees avoid misunderstandings.

Punctuality and knowledge of English are also important aspects. Although it is widely used in the service industry, knowing a few basic Arabic phrases can be an added advantage when dealing with local customers.

The hospitality industry in Qatar adheres to high international standards, which requires waiters to provide exceptional service. They must greet guests with a friendly smile, demonstrate knowledge of the menu, taking into account the subtleties of cooking, and quickly resolve any customer complaints.

Particular attention is paid to appearance. Waiters must wear clean uniforms, adhere to hygiene standards, and be neat. In their work, it is necessary to maintain clear communication with colleagues and kitchen staff to ensure well-coordinated teamwork.

One of the prerequisites is compliance with local rules and standards of behavior. Behavior that may seem offensive to religious or cultural values is strictly prohibited. For example, in establishments where alcohol is allowed, waiters must behave responsibly and adhere to local rules. Respect for customers and polite communication are mandatory, as any manifestations of rudeness can lead to dismissal.

To work as a waiter in Qatar, experience in the service industry is usually required, although some jobs provide on-the-job training. Fluency in English is a standard requirement, and knowledge of other languages is seen as an advantage. Candidates are valued for their friendliness, patience and ability to work under pressure. As many employers sponsor work visas for foreigners, applicants must provide the necessary documents, such as a valid passport and medical certificate.

Key cultural differences between Europe and Qatar

Islam dominates Qatar’s life, and religious practices affect all aspects of daily life. For example, prayers are held five times a day, during which shops and offices may suspend their work. In many European countries, religion has less influence on public life.

Qatar celebrates Islamic holidays (Ramadan, Eid al-Adha), which have a significant impact on public life. Family and respect for elders are the main values in Qatar. Although family is important in Europe, there is a greater emphasis on individuality and personal freedom.

Here are a few grounds that may give rise to administrative and criminal liability in Qatar. For example, public violation of moral standards. Failure to comply with a modest dress code, especially for women, or inappropriate behavior in public places can result in administrative fines or punishment.Insulting Islam, religious symbols or Muslim clerics can lead to criminal prosecution.

Public consumption of alcohol is prohibited and may result in heavy fines or imprisonment. Possession or use of drugs is severely punishable by long prison terms or deportation. Insulting or abusing others, including online, can lead to lawsuits for defamation. Qatar’s laws are very strict on defamation and insult.

Public displays of affection, even between married couples, are strictly prohibited and may result in fines or lawsuits.Relationships between men and women who are not married are strictly regulated. Illegal relationships can lead to criminal prosecution.

For foreigners, these laws may seem harsh, so it is important to adapt to local customs and respect the culture of the country.